Slide One

Charlotte County Tax Collector

Government Outsourcing: Print / Mail / Electronic
Charlotte County Tax Collector


Outsourcing of Department of Motor Vehicle (DMV) Registration Renewals

Vertical Market:

Tax Collector


Charlotte County Tax Collector

Program Objectives:

Project objective was to migrate from an existing vendor to Southwest Direct, while implementing a complete re-design of the registration renewal form for Charlotte County. The test data was received from the Department of Motor Vehicles in Tallahassee, the company created a document template, data mapped and thoroughly tested over an 8 week period. The project launched on time and within budget.


#10 single-window envelope, #9 regular envelope, 8.5 x 11 custom 3-part, full color form, data processing (CASS, NCOA, DPV, LACS, Presort), variable digital imaging, folding, collating, house holding, inserting and delivery to the post office within 24 hours.


Southwest Direct was able to successfully outsource approximately 200,000 registration renewal documents annually for Charlotte County Tax Collector.


Customer Benefits: Cost savings, reduction costs, increased turnaround and delivery time, and improved cash flow.