Slide One

Charlotte County Tax Collector

Government Outsourcing: Print / Mail / Electronic
Charlotte County Tax Collector

Title:

Outsourcing of Department of Motor Vehicle (DMV) Registration Renewals

Vertical Market:

Tax Collector

Client:

Charlotte County Tax Collector

Program Objectives:

Project objective was to migrate from an existing vendor to Southwest Direct, while implementing a complete re-design of the registration renewal form for Charlotte County. The test data was received from the Department of Motor Vehicles in Tallahassee, the company created a document template, data mapped and thoroughly tested over an 8 week period. The project launched on time and within budget.

Distribution:

#10 single-window envelope, #9 regular envelope, 8.5 x 11 custom 3-part, full color form, data processing (CASS, NCOA, DPV, LACS, Presort), variable digital imaging, folding, collating, house holding, inserting and delivery to the post office within 24 hours.

Description:

Southwest Direct was able to successfully outsource approximately 200,000 registration renewal documents annually for Charlotte County Tax Collector.

Results:

Customer Benefits: Cost savings, reduction costs, increased turnaround and delivery time, and improved cash flow.